Hal, a reclusive hermit, pays tribute to his mother's death by calling various "Questions and Comments" hot-line to capitalize on their 100% customer satisfaction guarantee until the country's biggest food and beverage conglomerate, KNACK, hits him with a lawsuit. Armed with nothing but free food samples and the less than mediocre legal aide of his eccentric next-door neighbor Amelia, Hal must lead the battle against the corporate giants to retain his peaceful solitary existence.