An injury to the 11th spinal vertebrae, or T11 incomplete, connects Kate and Laura. Kate, a home health aide and recovering alcoholic and Laura, a young paraplegic patient who was injured in a car accident, build a close relationship through the injury. When Kate falls in love with Laura then betrays her trust, both are showing their T11 incomplete – Kate metaphorically and Laura literally. Both are damaged and severed but not numb. The complicated relationship between Kate and Laura reveals the damage all humans experience and the work that has to be done to feel again.